By completing a reservation, you acknowledge to have read, understood and agreed to the terms and conditions.
Full payment is required at the time of booking. All prices include VAT. Upon check out all outstanding charges must be paid for in full. Kindly note that the card used to secure the reservation will be charged with the final bill unless specified otherwise at check out. Your booking will not be confirmed until we have received full payment. On receipt of full payment a confirmation email will be sent.
An overnight stay is classed as from 3pm on the date of arrival until 11am the following day. If staying for more than one night your stay begins at 3pm on the date of arrival and ends at 11am on the date of departure.
We can only accept cancellations by email. Emails should be addressed to email@example.com
Cancellations will only be considered as set out below:
Unfortunately, The Dundonald does not accommodate pets.
The Dundonald is a non-smoking premises and does not permit smoking or vaping in any public area. This includes all areas of the cottage, guest rooms, bathrooms, stairways and hallways, lounge, dining room, courtyard, terrace and carpark.
We reserve the right and you hereby authorise us to charge your credit/debit card for any damages incurred to your room or the premises during your stay or for any items missing when you leave. This includes damage or staining to any of our linen or soft furnishings. We also reserve the right to judge acceptable levels of noise and suitable behaviour of guests. If no reasonable action is taken by the guest when asked to do so The Dundonald may terminate the booking at any time without being liable for a refund or compensation. When you check in you will be asked to sign a reservation card. By signing that card you are agreeing to all of the above terms and conditions.
Private parking is subject to availability upon request.